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Health-Related Issues


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RTO/ERO is excited to announce the newest addition to our website

As part of RTO/ERO’s ongoing commitment to promoting a healthy lifestyle, this portal will encourage members to improve their physical and mental health, while offering preventative health strategies through webinars and wellness resources.

Members who hold an RTO/ERO insurance policy (extended health, semi-private hospital or dental) can log in to take advantage of additional features, such as health questionnaires and the Total Health Challenge.

Visit the RTO/ERO Health & Wellness Portal today! (Opens in new tab or window)

2018 “Know Your Health Plans” Workshop offers refresher on health plans, recent changes and an opportunity to ask questions
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February 23, 2018—The annual Know Your Health Plans Workshop took place at the Heron Centre. The workshop is designed to provide members of District 27 with a refresher about what our RTO/ERO plans cover, an update of recent changes to the plans and an opportunity to ask questions or get clarifications.

Despite the freezing rain we had a record number of members attend, many for the first time. Particular attention was given to prescription coverage limits, paramedical coverage, out of province travel insurance and electronic claims procedures.

Sessions in English and French were held simultaneously. Stephen Wong and Ashveena Govindaraju, Provincial RTO/ERO staff, made the presentations. They ensured time to speak individually with members where requested. Muriel Howden, Executive Assistant & Senior Outreach Advisor from the Provincial Office attended Ashveena’s French language presentation.

Watch for the announcement for the February 2019 workshop.


“Navigating the Retirement Community” Workshop
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October 20, 2017 — Making a move to a Retirement Community is a big decision. Educating yourself on the various options and the differences is a large part of the journey. This can be time consuming, confusing and even stressful. A very informative presentation by Christine Forget from Solva Senior Living, was held on Friday October 20, 2017 at the Heron Community Centre about a unique free consulting services available from Solva Senior Living. Fifteen RTO\ERO members attended and thoroughly enjoyed the two hour workshop. It was so successful and appreciated that we intend to offer it again in 2018. Thanks to Ray Ball for organizing this event.

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Know Your Health Plan
Friday, February 23, 2018

Location: Heron Road Community Centre, 1480 Heron Road, Ottawa
Date: Friday, February 23, 2018
Time: 1:30 p.m. – 3:30 p.m.
Cost: No cost
Registration Deadline: Wednesday, February 21, 2018



Address ____________________________________________________________________________________________________________________________

Tel. : _____________________________________; Email ___________________________________________________________________________________

Know Your Health Plan - (No cost)

Please make cheques payable to: Treasurer, RTO/ERO, District 27: Roger Regimbal, 2448 Prom. Orient Park Dr., Ottawa, K1B 4N1

Tel; 613 596-3838
Email: dehcarter@gmail.com


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Important Warning Regarding Trip Cancellation

The paragraph entitled "Trip Cancellation" on page 12 of your RTO/ERO Out-of-Province/Canada Travel Booklet, 2017, requires your attention.

This paragraph is of particular interest to members who decide to book a side trip or a cruise while they are already vacationing or traveling outside of their province of residence.

“Trip Cancellation: Covers up to $6,000 per insured person for the prepaid, non-refundable portion of your travel arrangement costs for trips that were booked prior to your departure from your province of residence….”